All purchases that occur outside of business premises are subject to Legislative Decree 206/2005 provides that the opportunity for the purchaser to exercise the right of withdrawal by sending the product to the following address:

SH Service s.r.l.
Via del Mella, 64
Brescia 25134
tel +39 0305032626

The right of withdrawal shall apply to persons who acquire outside of its business (private, without VAT), does not apply to professionals (with VAT). The products subject to the right of withdrawal must be made as originally packaged and unused. It can not be applied to products made to measure or custom. To exercise this right, the customer must send a notice within 14 days from the date of delivery of the goods, the return must first be authorized by 4moto not accept returns without the ns. authorization. The shipping costs of return are borne by the customer. If the procedure is successful, within 14 days you will be issued a refund, excluding shipping costs. The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in the following cases:

• Use of the product, even if partial;
• Lack of original packing;
• Absence of integral elements ( accessories, manual, parts);
• Damage of the product for causes not depending on transport;
• In the above circumstances, 4moto will give the product back to the sender, charging the transport cost;
• No right to return goods will be applied to professional customers.

All the products sold by 4moto are covered by One year limited manufacturer conventional guarantee, according to the Italian law D.L. 24/02. To final users a 24 months guarantee will be applied, against conformity defects. In case a product sold by 4moto should present defects of malfunctions, you can contact info@4moto.it, our technical responsible will evaluate if the defect can be resolved or it is necessary to return goods. In this case, a return for repair or replacement will be authorized.

The cost of delivery/order depends on where the items are sent and on the total value of the order:

• In Italy with a value of less than €150.00 will have a delivery charge of €9.00; amounts greater than €150.00 are delivered free of charge.
• In U.E. with a value of less than €150.00 will have a delivery charge of €9.00; amounts greater than €150.00 are delivered free of charge.
• EXTRA U.E. with a value of less than €150.00 will have a delivery charge of €9.00; amounts greater than €150.00 are delivered free of charge.

We are able to deliver in 15-20 working days (except for articles on demand as stated in the advice), otherwise we inform you immediately about the expected delivery date.